Legal notice

LEGAL NOTICE

1. About This Website

This website (the "Site") is owned and operated by Madho Global, trading as Gehnaa ("we", "us", "our"), a business dealing in gold and silver ornaments, registered in India.

Registered Business Name: Madho Global (trading as Gehnaa)
GSTIN: 03BFJPS8584J
Registered Address: #182, Sekhu, Bathinda, Punjab, India
Contact Email: inderjeet@madhoglobal.in
Contact Phone: +91 9417661163

2. Acceptance of Terms

By accessing or using this Site, you agree to be bound by our Terms of Service, Privacy Policy, Shipping Policy, and Refund Policy, all of which are incorporated by reference into this Legal Notice. If you do not agree with any part of these terms, please discontinue use of the Site.

3. Nature of Business

Gehnaa deals exclusively in gold and silver ornaments. All products sold are hallmarked and certified in accordance with applicable Indian standards (BIS hallmarking, where applicable) and priced based on prevailing metal rates, purity, and making charges at the time of sale.

4. Intellectual Property

All content on this Site — including but not limited to the Gehnaa name, logo, product images, descriptions, graphics, and design — is the property of Madho Global or its licensors and is protected under applicable Indian copyright, trademark, and intellectual property laws. Unauthorized reproduction, distribution, or use of any content on this Site without prior written consent is strictly prohibited.

5. Disclaimer

While we make every effort to ensure the accuracy of product descriptions, pricing, and availability displayed on this Site, errors may occasionally occur. We reserve the right to correct any such errors and to cancel or modify orders affected by them, without prior notice. Product colors, finish, and appearance may vary slightly from images shown due to screen settings and photography conditions.

This Site and its content are provided on an "as is" and "as available" basis, without warranties of any kind, express or implied, to the fullest extent permitted by applicable law.

6. Limitation of Liability

To the fullest extent permitted by law, Madho Global shall not be liable for any indirect, incidental, or consequential damages arising from the use of, or inability to use, this Site or its products, except as expressly provided under applicable Indian consumer protection law.

7. Governing Law and Jurisdiction

This Legal Notice and your use of the Site shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this Site or its content shall be subject to the exclusive jurisdiction of the courts at Bathinda, Punjab, India.

8. Grievance Redressal

In accordance with the Consumer Protection (E-Commerce) Rules, 2020, any complaints or grievances regarding products, services, or content on this Site may be directed to our Grievance Officer:

Name: Inderjeet Singh
Email: inderjeet@madhoglobal.in
Phone: +91 9417661163
Address: #182, Sekhu, Bathinda, Punjab, India

We will acknowledge receipt of any complaint within 48 hours and aim to resolve it within one month from the date of receipt.

9. Changes to This Notice

We reserve the right to amend this Legal Notice at any time without prior notice. Continued use of the Site after such changes constitutes your acceptance of the revised notice.